BillingYour bill explained here

Billing FAQs

I am struggling to pay my bill, what can I do?

The first thing to do is contact us as soon as you start having difficulty paying your bill. The sooner we know there’s a problem, the sooner we can find a solution.

When do I have to pay my bill?

The Payment Due Date is indicated on the top of the bill. This is generally 14 days after the bill is issued.

How can I reduce my bills?

There are lots of ways to reduce energy usage in your home. Take a look at our Energy Saving Tips. You can also receive discounts on your bill if you pay by direct debit or sign up for online billing.