BillingYour bill explained here

Billing FAQs

I am struggling to pay my bill, what can I do?

The first thing to do is contact us as soon as you start having difficulty paying your bill. The sooner we know there’s a problem, the sooner we can find a solution.

Read More
When do I have to pay my bill?

The Payment Due Date is indicated on the top of the bill. This is generally 14 days after the bill is issued.

Read More
How can I reduce my bills?

There are lots of ways to reduce energy usage in your home. Take a look at our Energy Saving Tips. You can also receive discounts on your bill if you pay by direct debit or sign up for online billing.

Read More