Help & Support
Find the answers you need fast!
Pick a billing FAQ from below:
- Can you help me understand my bill?
- How will I receive my bill if I’m signed up to Energy Online?
- Will I receive one bill for both electricity and gas?
- I am struggling to pay my bill, what can I do?
- When do I have to pay my bill?
- How can I reduce my bills?
- Can I pay my bill in advance or pay more upfront?
- Can I pay my bill online?
- Do Energia accept Social Welfare payments?
- How is my bill calculated?