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Billing FAQs

How is my bill calculated?

ESB Networks and Bord Gáis Networks read the electricity and gas meters four times a year. If we do not receive a meter reading, we estimate your bill, based on previous usage. You can improve the accuracy of your bills by submitting a meter reading yourself. Read our instructions on how to read your meter.

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Will I receive one bill for both electricity and gas?

Electricity and gas are billed separately in line with the billing cycles of ESB Networks and Bord Gáis Networks. If you are a Dual Fuel customer, you will receive two separate bills and each payment will be taken separately.

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