Help & Support
Find the answers you need fast!
Pick an Online Account FAQ from below:
- Can I update my personal details online?
- How do I view my bills?
- How many past bills can I view online?
- I am unable to download my bills and letters
- How do I change my email address?
- What if I have multiple properties under one account?
- How can I calculate what I have used since my last bill?
- What to do if you have an Energy Online issue
- Where can I view my consumption information?
- What are the compatibility requirements from Energy Online?
- What happens to my Energy Online account when I leave Energia?