Help & Support

Find the answers you need fast!

What should I do if I need to contact you about an issue I am having with my Energy Online account?

Our handy Help & Support section here has lots of useful info and answers to your most frequently asked questions but if you can't find what you're looking for here's how to get in touch:

You can email our Care team at homeenquiries@energia.ie

You can call Care on 0818 405 405 press option 3.

Our Care team are available from 9am - 5pm, Monday-Friday

If you are experiencing difficulties outside of these times, your email will be picked up the next morning and responded to within 1-2 working days.