Help & Support

Find the answers you need fast!

Why are all meters being replaced?

Meters are being replaced to future proof Irish homes and provide multiple benefits.

For the consumer

Smart meters will replace older mechanical meters. When fully functioning, smart meters will bring benefits to the consumer, the environment and the economy. With smart meters, there will be no need for estimated bills. You will be able to access the information you need to make more informed choices about your consumption and tariffs. Accurate information about energy usage across the day will allow you to manage your bills with greater accuracy. In summary, smart meters will improve consumer experience, customer choice and the range of products and services available to our customers.


For the environment

The environment will benefit because smart metering will encourage energy efficiency, enabling an increase in renewable power on the electricity system. The upgrade programme will help to reduce CO2 emissions thus lowering Ireland’s costly dependency on fossil fuel imports.



For the economy

The economy will benefit because using smart meters will help us to more efficiently manage energy flow during periods of high demand.