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Can I change the date my Direct Debit is taken?

If you need to change the date of your Monthly Direct Debit please call us on 0818 405 405. You can choose a payment date between the 1st and 28th of each month.  8 working days’ notice is required for the change to take effect.

Customers who pay by Bi-Monthly Direct Debit can’t change their payment date as it will automatically be made 14 days after the date on the bill.